Frequently Asked Questions
Answers to 11 common questions about SmartLabels, the app, your account, and more.
Tap “Forgot password?” on the sign-in screen to reset it by email. If you signed up with Google, sign in with Google instead.
Yes. SmartLabels come in Original, Modern, Neon, and Starter Mini packs ranging from 4 to 48 labels.
Yes. Every QR code is globally unique and is never reused, so codes never overlap between packs.
The core app is always free. The optional Professional plan renews at $14.95/year — about $1.25/month.
Inventory is tied to the account that created it. Sign in with that account on any device to view and manage the same labels.
No. Scanning only works if you're signed into the account that created the label. Anonymous scans reveal nothing — your inventory is completely private.
You can move items between labels anytime, and the Professional plan lets you move a label's entire contents to another container.
No. The stickers are not waterproof or oil proof. Store and use them between -4°F and 175°F (-20°C to 79°C).
Your inventory syncs to your SmartLabels account, so it's available whenever you sign in on a supported iOS or Android device.
Yes — with the Professional upgrade ($14.95/year) you can export your labels and items as a PDF or CSV/spreadsheet.
Contact us from the Contact page to request account deletion, and we'll remove your account and associated data.
Tap “Forgot password?” on the sign-in screen to reset it by email. If you signed up with Google, sign in with Google instead.
Yes. Every QR code is globally unique and is never reused, so codes never overlap between packs.
Inventory is tied to the account that created it. Sign in with that account on any device to view and manage the same labels.
You can move items between labels anytime, and the Professional plan lets you move a label's entire contents to another container.
Your inventory syncs to your SmartLabels account, so it's available whenever you sign in on a supported iOS or Android device.
Contact us from the Contact page to request account deletion, and we'll remove your account and associated data.
Yes. SmartLabels come in Original, Modern, Neon, and Starter Mini packs ranging from 4 to 48 labels.
The core app is always free. The optional Professional plan renews at $14.95/year — about $1.25/month.
No. Scanning only works if you're signed into the account that created the label. Anonymous scans reveal nothing — your inventory is completely private.
No. The stickers are not waterproof or oil proof. Store and use them between -4°F and 175°F (-20°C to 79°C).
Yes — with the Professional upgrade ($14.95/year) you can export your labels and items as a PDF or CSV/spreadsheet.
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